Quality Assurance
Quality Philosophy
1. Realization of genuinely world-class "Total Quality" in all aspects of the organization.
2. Provision of the highest quality products and services to customers.
Core Principles
(1) All actions to reflect a customer-oriented approach.
(2) Develop "Win-Win" relationships with all partners.
(3) Be disciplined in following the appropriate procedures and, in day-to-day operations, continuously strive for improvement, avoiding complacency.
Priority Measures
Service Innovation through VOC management
Focus on listening "voice of customers" (VOC) and quality of products and services
Promote VOC activities
Create a customer-oriented corporate culture
Product development and manufacturing reflecting customers' comments
Quality Evaluation at Product Development Stage for Safe Use of Products
World-class safety evaluations
Design and manufacturing reflecting customers' comments
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