|
|
|
| Corresponding Section in Olympus CSR Report |
|
|
| 1.Vision and Strategy |
| 1.1 |
Statement of the organisation’s vision and strategy regarding its contribution to sustainable development. |
Message from the President |
p.2 |
| Olympus' CSR Philosophy |
p.6-7 |
| Formulating a Basic Environmental Plan toward an Environmentally Advanced Company |
p.36-37 |
| 1.2 |
Statement from the CEO (or equivalent senior manager) describing key elements of the report. |
Message from the President |
p.2 |
| 2.Profile |
| Organisational Profile |
| 2.1 |
Name of reporting organisation. |
back cover |
back cover |
| 2.2 |
Major products and/or services, including brands if appropriate. |
Global Group Operation |
p.10-11 |
| 2.3 |
Operational structure of the organisation. |
Global Group Operation |
p.10-11 |
| 2.4 |
Description of major divisions, operating companies, subsidiaries, and joint ventures. |
Global Group Operation |
p.10-11 |
| 2.5 |
Countries in which the organisation’s operations are located. |
Global Group Operation |
p.10-11 |
| 2.6 |
Nature of ownership; legal form. |
Global Group Operation |
p.10-11 |
| 2.7 |
Nature of markets served. |
× |
- |
| 2.8 |
Scale of the reporting organisation: |
Global Group Operation |
p.10-11 |
| 2.9 |
List of stakeholders, key attributes of each, and relationship to the reporting organisation. |
× |
- |
| Report Scope |
| 2.10 |
Contact person(s) for the report, including e-mail and web addresses. |
back cover |
back cover |
| 2.11 |
Reporting period (e.g., fiscal/calendar year) for information provided. |
Main Scope of the CSR Report |
p.3 |
| 2.12 |
Date of most recent previous report (if any). |
× |
- |
| 2.13 |
Boundaries of report (countries/regions, products/services, divisions/facilities/joint ventures/subsidiaries) and any specific limitations on the scope. |
Main Scope of the CSR Report |
p.3 |
| 2.14 |
Significant changes in size, structure, ownership, or products/services that have occurred since the previous report. |
Creating an Efficient and Sound Management System |
p.8-9 |
| Global Group Operation |
p.10-11 |
| 2.15 |
Basis for reporting on joint ventures, partially owned subsidiaries, leased facilities, outsourced operations, and other situations that can significantly affect comparability from period to period and/or between reporting organisations. |
Creating an Efficient and Sound Management System |
p.8-9 |
| Global Group Operation |
p.10-11 |
| 2.16 |
Explanation of the nature and effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). |
Overview of the CSR Report |
p.3 |
| Report Profile |
| 2.17 |
Decisions not to apply GRI principles or protocols in the preparation of the report. |
Overview of the CSR Report |
p.3 |
| 2.18 |
Criteria/definitions used in any accounting for economic, environmental, and social costs and benefits. |
Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| 2.19 |
Significant changes from previous years in the measurement methods applied to key economic, environmental, and social information. |
Overview of the CSR Report |
p.3 |
| 2.20 |
Policies and internal practices to enhance and provide assurance about the accuracy, completeness, and reliability that can be placed on the sustainability report. |
Third-Party Verification Report |
p.50 |
| 2.21 |
Policy and current practice with regard to providing independent assurance for the full report. |
Third-Party Verification Report |
p.50 |
| 2.22 |
Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organisation’s activities, including facility-specific information (if available). |
Legend
(Web supplementary materials) |
p.3 |
Global Group Operation
("Investor Relations" on the web site) |
p.11 |
| 3.Governance Structure and Management Systems |
| Structure and Governance |
| 3.1 |
Governance structure of the organisation, including major committees under the board of directors that are responsible for setting strategy and for oversight of the organisation. |
Creating an Efficient and Sound Management System |
p.8-9 |
| 3.2 |
Percentage of the board of directors that are independent, non-executive directors. |
Creating an Efficient and Sound Management System
(No. of directors is indicated) |
p.8-9 |
| 3.3 |
Process for determining the expertise board members need to guide the strategic direction of the organisation, including issues related to environmental and social risks and opportunities. |
× |
- |
| 3.4 |
Board-level processes for overseeing the organisation’s identification and management of economic, environmental, and social risks and opportunities. |
Creating an Efficient and Sound Management System |
p.8-9 |
| 3.5 |
Linkage between executive compensation and achievement of the organisation’s financial and non-financial goals (e.g., environmental performance, labour practices). |
× |
× |
| 3.6 |
Organisational structure and key individuals responsible for oversight, implementation, and audit of economic, environmental, social, and related policies. |
Creating an Efficient and Sound Management System |
p.8-9 |
| Aiming for the Highest Quality, Which Makes Customers Say, "Olympus, the choice that couldn't be more right" |
p.12 |
| Respect for Human Rights and Compliance with the Law |
p.16 |
| Reinforcing of the Environmental Management System |
p.38-39 |
| 3.7 |
Mission and values statements, internally developed codes of conduct or principles, and polices relevant to economic, environmental, and social performance and the status of implementation. |
Olympus' CSR Philosophy |
p.6-7 |
| 3.8 |
Mechanisms for shareholders to provide recommendations or direction to the board of directors. |
× |
- |
| Stakeholder Engagement |
| 3.9 |
Basis for identification and selection of major stakeholders. |
× |
- |
| 3.10 |
Approaches to stakeholder consultation reported in terms of frequency of consultations by type and by stakeholder group. |
Incorporating the Customer's Opinions into Products and Services
(Only those intended for customers are indicated; no frequency data) |
p.13 |
| Having a Closer Rapport with Customers and Responding Faster to What They Need(Only those intended for customers are indicated.) |
p.14-15 |
| 3.11 |
Type of information generated by stakeholder consultations. |
× |
- |
| 3.12 |
Use of information resulting from stakeholder engagements. |
Incorporating the Customer's Opinions into Products and Services |
p.13 |
| Creating Worthwhile Workplaces |
p.19 |
| Promoting Information Disclosure and Interactive Communication |
p.47 |
| Overarching Policies and Management Systems |
| 3.13 |
Explanation of whether and how the precautionary approach or principle is addressed by the organisation. |
Creating an Efficient and Sound Management System |
p.8-9 |
| 3.14 |
Externally developed, voluntary economic, environmental, and social charters, sets of principles, or other initiatives to which the organisation subscribes or which it endorses. |
Olympus' CSR Philosophy |
p.6-7 |
| 3.15 |
Principal memberships in industry and business associations, and/or national/international advocacy organisations. |
Purchasing and Procuring with Environmental View |
p.28-29 |
| 3.16 |
Policies and/or systems for managing upstream and downstream impacts, including: |
Purchasing and Procuring with Environmental View |
p.28-29 |
| 3.17 |
Reporting organisation’s approach to managing indirect economic, environmental, and social impacts resulting from its activities. |
Olympus' CSR Philosophy |
p.6-7 |
| Formulating a Basic Environmental Plan toward an Environmentally Advanced Company |
p.36-37 |
| 3.18 |
Major decisions during the reporting period regarding the location of, or changes in, operations. |
× |
- |
| 3.19 |
Programmes and procedures pertaining to economic, environmental, and social performance. Include discussion of: |
Formulating a Basic Environmental Plan toward an Environmentally Advanced Company |
p.36-37 |
| 3.20 |
Status of certification pertaining to economic, environmental, and social management systems. |
Reinforcing of the Environmental Management System |
p.38-39 |
| 4.GRI Content Index |
| 4.1 |
A table identifying location of each element of the GRI Report Content, by section and indicator. |
Comparative Table of GRI Guideline |
this site |
| 5.Performance Indicators |
| Integrated Indicators |
| Systemic indicators |
 |
Systemic indicators relate the activity of an organisation to the larger economic, environmental, and social systems of which it is a part. |
Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| Cross-cutting indicators |
 |
Cross-cutting indicators directly relate two or more dimensions of economic, environmental, and social performance as a ratio.Eco-efficiency measures (e.g., the amount of emissions per unit of output or per monetary unit of turnover) |
Preventing Global Warming |
p.32-33 |
| Reducing the Total Volume of Waste Discharged and Recovering Resources |
p.34-35 |
| Economic Performance Indicators |
| Direct Economic Impacts |
| Core Indicators |
| Customers |
| EC1 |
Monetary flow indicator: Net sales. |
Global Group Operation |
p.10-11 |
| EC2 |
Geographic breakdown of markets. |
Global Group Operation
(Only the regional sales ratio is indicated.) |
p.10-11 |
| Suppliers |
| EC3 |
Monetary flow indicator: Cost of all goods, materials, and services purchased. |
× |
- |
| EC4 |
Percentage of contracts that were paid in accordance with agreed terms, excluding agreed penalty arrangements. |
× |
- |
| Employees |
| EC5 |
Monetary flow indicator: Total payroll and benefits (including wages, pension, other benefits, and redundancy payments) broken down by country or region. |
× |
- |
| Providers of Capital |
| EC6 |
Monetary flow indicator: Distributions to providers of capital broken down by interest on debt and borrowings, and dividends on all classes of shares, with any arrears of preferred dividends to be disclosed. |
× |
- |
| EC7 |
Increase/decrease in retained earnings at end of period. |
(Shown under “Investor Relations” on the web site) |
- |
| Public Sector |
| EC8 |
Monetary flow indicators: Total sum of taxes of all types paid broken down by country. |
× |
- |
| EC9 |
Subsidies received broken down by country or region. |
× |
- |
| EC10 |
Donations to community, civil society, and other groups broken down in terms of cash and in-kind donations per type of group. |
× |
- |
| Additional Indicators |
| Suppliers |
| EC11 |
Supplier breakdown by organisation and country |
× |
- |
| Public Sector |
| EC12 |
Total spent on non-core business infrastructure development. This is infrastructure built outside the main business activities of the reporting entity such as a school, or hospital for employees and their families. |
× |
- |
| Indirect Economic Impacts |
| Public Sector |
| EC13 |
The organisation’s indirect economic impacts. |
× |
- |
| Environmental Performance Indicators |
| Core Indicators |
| Materials |
| EN1 |
Total materials use other than water, by type. |
× |
- |
| EN2 |
Percentage of materials used that are wastes (processed or unprocessed) from sources external to the reporting organisation. |
× |
- |
| Energy |
| EN3 |
Direct energy use segmented by primary source. |
Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| EN4 |
Indirect energy use. |
× |
- |
| Water |
| EN5 |
Total water use. |
Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| Biodiversity |
| EN6 |
Location and size of land owned, leased, or managed in biodiversity-rich habitats. |
× |
- |
| EN7 |
Description of the major impacts on biodiversity associated with activities and/or products and services in terrestrial, freshwater, and marine environments. |
× |
- |
| Emissions, Effluents, and Waste |
| EN8 |
Greenhouse gas emissions.(CO2, CH4, N2O, HFCs, PFCs, SF6). |
Preventing Global Warming |
p.32-33 |
| Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| EN9 |
Use and emissions of ozone-depleting substances. |
Preventing Global Warming |
p.32-33 |
| Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| EN10 |
NOx, SOx, and other significant air emissions by type. |
Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| EN11 |
Total amount of waste by type and destination. |
Reducing the Total Volume of Waste Discharged and Recovering Resources |
p.34-35 |
| Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| EN12 |
Significant discharges to water by type.
See GRI Water Protocol. |
Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| EN13 |
Significant spills of chemicals, oils, and fuels in terms of total number and total volume. |
Managing and Understanding Chemicals Used in Products and Production Process |
p.30 |
| Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| Products and Services |
| EN14 |
Significant environmental impacts of principal products and services. |
Comprehending of Environmental Characteristic of Respective Olympus Products |
p.26 |
| EN15 |
Percentage of the weight of products sold that is reclaimable at the end of the products’ useful life and percentage that is actually reclaimed. |
× |
- |
| Compliance |
| EN16 |
Incidents of and fines for non-compliance with all applicable international declarations/conventions/treaties, and national, sub-national, regional, and local regulations associated with environmental issues. |
× |
- |
| Additional Indicators |
| Energy |
| EN17 |
Initiatives to use renewable energy sources and to increase energy efficiency. |
Preventing Global Warming |
p.32-33 |
| EN18 |
Energy consumption footprint (i.e., annualised lifetime energy requirements) of major |
× |
- |
| EN19 |
Other indirect (upstream/downstream) energy use and implications, such as organisational travel, product lifecycle management, and use of energy-intensive materials. |
Comprehending of Environmental Characteristic of Respective Olympus Products |
p.26 |
| Water |
| EN20 |
Water sources and related ecosystems/habitats significantly affected by use of water. |
× |
- |
| EN21 |
Annual withdrawals of ground and surface water as a percent of annual renewable quantity of water available from the sources. |
Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| EN22 |
Total recycling and reuse of water. |
× |
- |
| Biodiversity |
| EN23 |
Total amount of land owned, leased, or managed for production activities or extractive use. |
× |
- |
| EN24 |
Amount of impermeable surface as a percentage of land purchased or leased. |
× |
- |
| EN25 |
Impacts of activities and operations on protected and sensitive areas. |
× |
- |
| EN26 |
Changes to natural habitats resulting from activities and operations and percentage of habitat protected or restored. |
× |
- |
| EN27 |
Objectives, programmes, and targets for protecting and restoring native ecosystems and species in degraded areas. |
× |
- |
| EN28 |
Number of IUCN Red List species with habitats in areas affected by operations. |
× |
- |
| EN29 |
Business units currently operating or planning operations in or around protected or sensitive areas. |
× |
- |
| Emissions, Effluents, and Waste |
| EN30 |
Other relevant indirect greenhouse gas emissions. (CO2, CH4, N2O, HFCs, PFCs, SF6). |
Preventing Global Warming |
p.32-33 |
| Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| EN31 |
All production, transport, import, or export of any waste deemed “hazardous” under the terms of the Basel Convention Annex I, II, III, and VIII. |
× |
- |
| EN32 |
Water sources and related ecosystems/habitats significantly affected by discharges of water and runoff. |
× |
- |
| Suppliers |
| EN33 |
Performance of suppliers relative to environmental components of programmes and procedures described in response to Governance Structure and Management Systems section (Section 3.16). |
Purchasing and Procuring with Environmental View |
p.28-29 |
| Transport |
| EN34 |
Significant environmental impacts of transportation used for logistical purposes. |
Reducing the Environmental Loads of Packaging and Logistics from the 3R Viewpoint |
p.31 |
| Overall |
| EN35 |
Total environmental expenditures by type. |
Quantitative Appreciation of Influences of Business Activities and Environmental Preservation Activities |
p.40-41 |
| Social Performance Indicators |
| [Labour Practices and Decent Work] |
| Core Indicators |
| Employment |
| LA1 |
Breakdown of workforce, where possible, by region/country, status (employee/non-employee), employment type (full time/part time), and by employment contract (indefinite or permanent/fixed term or temporary). Also identify workforce retained in conjunction with other employers (temporary agency workers or workers in co-employment relationships), segmented by region/country. |
× |
- |
| LA2 |
Net employment creation and average turnover segmented by region/country. |
× |
- |
| LA3 |
Percentage of employees represented by independent trade union organisations or other bona fide employee representatives broken down geographically OR percentage of employees covered by collective bargaining agreements broken down by region/country. |
× |
- |
| LA4 |
Policy and procedures involving information, consultation, and negotiation with employees over changes in the reporting organisation’s operations (e.g., restructuring). |
× |
- |
| Safety and Health |
| LA5 |
Practices on recording and notification of occupational accidents and diseases, and how they relate to the ILO Code of Practice on Recording and Notification of Occupational Accidents and Diseases. |
Creating Worthwhile Workplaces
(Only the data on changes in the number of occupational incidents is indicated.) |
p.19 |
| LA6 |
Description of formal joint health and safety committees comprising management and worker representatives and proportion of workforce covered by any such committees. |
Creating Worthwhile Workplaces
(No data is indicated on the ratio of subject employees.) |
p.19 |
| LA7 |
Standard injury, lost day, and absentee rates and number of work-related fatalities (including subcontracted wo |
× |
- |
| LA8 |
Description of policies or programmes (for the workplace and beyond) on HIV/AIDS. |
× |
- |
| Training and Education |
| LA9 |
Average hours of training per year per employee by category of employee. |
× |
- |
| Diversity and Opportunity |
| LA10 |
Description of equal opportunity policies or programmes, as well as monitoring systems to ensure compliance and results of monitoring. |
Respect for Human Rights and Compliance with the Law
(No data is indicated on the monitoring system and the results.) |
p.16-17 |
| LA11 |
Composition of senior management and corporate governance bodies (including the board of directors), including female/male ratio and other indicators of diversity as culturally appropriate. |
Respect for Human Rights and Compliance with the Law
(Only the ratio of foreigners on the board of directors of Olympus Imaging and Olympus Medical Systems is indicated.) |
p.17 |
| Additional Indicators |
| Employment |
| LA12 |
Employee benefits beyond those legally mandated. |
Creating Worthwhile Workplaces |
p.19 |
| Labour/Management Relations |
| LA13 |
Provision for formal worker representation in decisionmaking or management, including corporate governance. |
× |
- |
| Health and Safety |
| LA14 |
Evidence of substantial compliance with the ILO Guidelines for Occupational Health Management Systems. |
× |
- |
| LA15 |
Description of formal agreements with trade unions or other bona fide employee representatives covering health and safety at work and proportion of the workforce covered by any such agreements. |
× |
- |
| Training and Education |
| LA16 |
Description of programmes to support the continued employability of employees and to manage career endings. |
Creating Worthwhile Workplaces |
p.18-19 |
| LA17 |
Specific policies and programmes for skills management or for lifelong learning. |
Creating Worthwhile Workplaces |
p.18-19 |
| [Human Rights] |
| Core Indicators |
| Strategy and Management |
| HR1 |
Description of policies, guidelines, corporate structure, and procedures to deal with all aspects of human rights relevant to operations, including monitoring mechanisms and results. |
Respect for Human Rights and Compliance with the Law
(No data is indicated on the monitoring system and the results.) |
p.16-17 |
| Olympus Group Corporate Conduct Charter |
| HR2 |
Evidence of consideration of human rights impacts as part of investment and procurement decisions, including selection of suppliers/contractors. |
Respect for Human Rights and Compliance with the Law
(The policy expecting our business partners to support respect for human rights is indicated.) |
p.17 |
| HR3 |
Description of policies and procedures to evaluate and address human rights performance within the supply chain and contractors, including monitoring systems and results of monitoring. |
× |
- |
| Non-discrimination |
| HR4 |
Description of global policy and procedures/programmes preventing all forms of discrimination in operations, including monitoring systems and results of monitoring. |
Olympus' CSR Philosophy
(The policy alone is indicated.) |
p.6-7 |
| Olympus Group Corporate Conduct Charter |
| Freedom of Association and Collective Bargaining |
| HR5 |
Description of freedom of association policy and extent to which this policy is universally applied independent of local laws, as well as description of procedures/programmes to address this issue. |
Respect for Human Rights and Compliance with the Law
(The policy alone is indicated.) |
p.17 |
| Child Labour |
| HR6 |
Description of policy excluding child labour as defined by the ILO Convention 138 and extent to which this policy is visibly stated and applied, as well as description of procedures/programmes to address this issue, including monitoring systems and results of monitoring. |
Respect for Human Rights and Compliance with the Law
(The policy alone is indicated.) |
p.17 |
| Olympus Group Corporate Conduct Charter |
| Forced and Compulsory Labour |
| HR7 |
Description of policy to prevent forced and compulsory labour and extent to which this policy is visibly stated and applied as well as description of procedures/programmes to address this issue, including monitoring systems and results of monitoring.See ILO Convention No. 29, Article 2. |
Respect for Human Rights and Compliance with the Law
(The policy alone is indicated.) |
p.17 |
| Olympus Group Corporate Conduct Charter |
| Additional Indicators |
| Strategy and Management |
| HR8 |
Employee training on policies and practices concerning all aspects of human rights relevant to operations. Include type of training, number of employees trained, and average training duration. |
× |
- |
| Disciplinary Practices |
| HR9 |
Description of appeal practices, including, but not limited to, human rights issues. |
Respect for Human Rights and Compliance with the Law |
p.16 |
| HR10 |
Description of non-retaliation policy and effective, confidential employee grievance system (including, but not limited to, its impact on human rights). |
Respect for Human Rights and Compliance with the Law |
p.16 |
| Olympus Group Corporate Conduct Charter |
| Security Practices |
| HR11 |
Human rights training for security personnel. Include type of training, number of persons trained, and average training duration. |
× |
- |
| Indigenous Rights |
| HR12 |
Description of policies, guidelines, and procedures to address the needs of indigenous people. |
× |
- |
| HR13 |
Description of jointly managed community grievance mechanisms/authority. |
× |
- |
| HR14 |
Share of operating revenues from the area of operations that are redistributed to local communities. |
× |
- |
| [Society] |
| Core Indicators |
| Community |
| SO1 |
Description of policies to manage impacts on communities in areas affected by activities, as well as description of procedures/programmes to address this issue, including monitoring systems and results of monitoring. |
× |
- |
| Bribery and Corruption |
| SO2 |
Description of the policy, procedures/management systems, and compliance mechanisms for organisations and employees addressing bribery and corruption. |
Olympus Group Corporate Conduct Charter |
| Political Contributions |
| SO3 |
Description of policy, procedures/management systems, and compliance mechanisms for managing political lobbying and contributions. |
Olympus Group Corporate Conduct Charter |
| Additional Indicators |
| Community |
| SO4 |
Awards received relevant to social, ethical, and environmental performance. |
× |
- |
| Political Contributions |
| SO5 |
Amount of money paid to political parties and institutions whose prime function is to fund political parties or their candidates. |
× |
- |
| Competition and Pricing |
| SO6 |
Court decisions regarding cases pertaining to anti-trust and monopoly regulations. |
× |
- |
| SO7 |
Description of policy, procedures/management systems, and compliance mechanisms for preventing anti-competitive behaviour. |
Creating an Efficient and Sound Management System |
p.8-9 |
| Purchasing and Procuring with Environmental View |
p.28-29 |
| Olympus Group Corporate Conduct Charter |
| [Product Responsibility] |
| Core Indicators |
| Customer Health and Safety |
| PR1 |
Description of policy for preserving customer health and safety during use of products and services, and extent to which this policy is visibly stated and applied, as well as description of procedures/programmes to address this issue, including monitoring systems and results of monitoring. |
Creating an Efficient and Sound Management System |
p.9 |
Aiming for the Highest Quality, Which Makes Customers Say, "Olympus, the choice that couldn't be more right"
(No monitoring results are indicated.) |
p.12 |
| Products and Services |
| PR2 |
Description of policy, procedures/management systems, and compliance mechanisms related to product information and labelling. |
× |
- |
| Respect for Privacy |
| PR3 |
Description of policy, procedures/management systems, and compliance mechanisms for consumer privacy. |
Creating an Efficient and Sound Management System |
p.8-9 |
| Additional Indicators |
| Customer Health and Safety |
| PR4 |
Number and type of instances of non-compliance with regulations concerning customer health and safety, including the penalties and fines assessed for these breaches. |
× |
- |
| PR5 |
Number of complaints upheld by regulatory or similar official bodies to oversee or regulate the health and safety of products and services. |
× |
- |
| PR6 |
Voluntary code compliance, product labels or awards with respect to social and/or environmental responsibility that the reporter is qualified to use or has received. |
Creation of Environmentally Conscious Products |
p.22-23 |
| Products and Services |
| PR7 |
Number and type of instances of non-compliance with regulations concerning product information and labelling, including any penalties or fines assessed for these breaches. |
× |
- |
| PR8 |
Number and type of instances of non-compliance with regulations concerning product information and labelling, including any penalties or fines assessed for these breaches. |
Aiming for the Highest Quality, Which Makes Customers Say, "Olympus, the choice that couldn't be more right" |
p.12 |
Incorporating the Customer's Opinions into Products and Services
(No customer satisfaction survey results are indicated.) |
p.13 |
| Advertising |
| PR9 |
Description of policies, procedures/management systems, and compliance mechanisms for adherence to standards and voluntary codes related to advertising. |
Olympus Group Corporate Conduct Charter |
| PR10 |
Number and types of breaches of advertising and marketing regulations. |
× |
- |
| Respect for Privacy |
| PR11 |
Number of substantiated complaints regarding breaches of consumer privacy. |
× |
- |