OLYMPUS TECHNOZONE Vol.52 2001-12

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The Designer's Role in Fostering the Olympus Brand

Sumio Kawai Kazuhiko Osa
Sumio Kawai
Kazuhiko Osa
Sumio Kawai
----Four Olympus microscopes were awarded the G-mark in 2001, right?

Osa: 
As a leading manufacturer of microscopes, we want to have a strong design concept, so design has been an important focus for about ten years now. Even so, there are areas where design tends to take the back seat. For example, there is still a strong tendency among hardware developers to think of design as a subsequent process, that is, you should come up with a good enough design after the hardware has already been put together.

I think that people in sales still feel that design is not what makes products sell. Certainly, performance, functionality and features are important, but we shouldn't think lightly of design. This is quite obvious when you look at German-made equipment. Most microscopes are manufactured in either Japan or Germany, but in Germany, they have traditionally placed importance on having a solid design concept.
Sumio Kawai BX50
Sumio Kawai
The biological microscope BX50 heralds the birth of the Y-shaped design that ideally combines opticaltechnology with ease of operation.Awarded the G-Mark in 1993.(Design by Takeshi Asaka and FrogDesign)
Sumio Kawai

You can clearly see their product line-up looks different: the German design is really cool. And, we don't want to be outperformed in this area.


Toyoshima: 
For products that the consumer carries around, it's important that they look cool and the owner can feel proud, but microscopes, medical equipment and other instruments require a completely different orientation toward design. Making the user feel safe and secure is the most important requirement. These instruments are used for work, but the user should not feel any stress or difficulty. In this sense, we have to change our approach to consumer product design and non-consumer product design accordingly. But in either case, shape and color are the first to catch the consumer's eye, so design is really the first step to making things.

----But microscopes have a certain conventional form that everyone recognizes immediately. Isn't it difficult to create a new design?

Asaka: 
About ten years ago, we tried to renew our microscope series. The top management of the business division was discussing how to create competitive products for the global market. The discussion focused on brand image. Naturally, the conclusion was that we had to take design more seriously.

I believe there are four important elements to design. First, it must be visually attractive. Second, it must be functional so that the user finds it easy to use. The second feature is especially important for medical equipment. These two elements alone constitute an effective brand image. That is why the third feature, consistent and sustainable design, is important. For example, Mercedes Benz, Volkswagon, BMW and other cars all have a sustainable design. You should be able to look at any product and clearly recognize it as an Olympus product. This can be accomplished with cameras or other products that are used independently. But microscopes are usually kept in the laboratory where lots of other stuff are also found and are fitted with various accessories. If all laboratory equipment is too distinctive and looks different, it creates irregularity and that's not visually appealing either. But more importantly, such a microscope would be difficult to use. What users want is the fourth design feature: an open or unrestrictive design, that is, a design that enhances the environment and atmosphere. This means enhancing the design standard of the microscope and accessories. Once you take design this far, the result is a new image for a microscope. That is what we have been doing for the past ten years.
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