OLYMPUS TECHNOZONE Vol.52 2001-12

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Olympus Brand Reflected in the Design Process

Sumio Kawai UPD
Sumio Kawai
 
UPD is a new epoch-making product to detect the insertion point for the endoscope without the need for x-rays. Its ergonomic form gives doctors a sense of assurance and reduces patients' anxiety. (2001; designed by Satoshi Tanio and Kazuyoshi Sato)
Sumio Kawai
TURBO MO miniEX
Sumio Kawai
TURBO MO miniEX (2001, design by Kazuhiro Sato)
Sumio Kawai
----Brand image is a phrase that one often hears, but how would you characterize the Olympus brand?

Asaka: 
There is a difference between the latest fashion brands and the meaning of the Olympus brand, but we certainly have something to learn from fashion creators like Louis Vuitton that has skillfully developed its brand image so that their products are sought-after by so many people.

Yamamoto: 
We have not invested much to improve our brand image, and we will have to change our attitude in this respect. Spreading the brand image is not just accomplished by public relations and advertising. On the contrary, brand image is articulated most eloquently by the product or the product design itself. We came up with a brand called[mju:][mju:]. And, the Y-shaped microscope is another brand. From now on, I think that we will have to think about how we can create appeal for the Olympus brand.

Asaka: 
One factor is the rather low recognition of the G-mark, especially among the younger generation. Only people over a certain age really think that it is important. The G-mark sticker should really be placed on all award-winning products, but that is not the case.

Osa: 
But before that, the company should fully analyze what the Olympus brand is like. This hasn't been done internally yet. Generally speaking, we can say that Olympus is a company with strength in medical-related fields.

----What do you think are important aspects of the design policy or the design process?


Yamamoto: 
Basically, we emphasize the task of modeling by hand and creating a certain sense of taste. We want to think of this process as important to all of us. After creating the model, we take three-dimensional measurements, and based on the result, we then design the product with CAD. In this sense, we don't go straight to CAD and start with a virtual design. That is the big difference between other companies and us.

Shimobayashi: 
Cameras are hand-held, so in the design process it is important to think about how they feel in the hands.

Asaka: 
It's hard to grasp these sensory qualities unless you go through this process yourself.

Osa: 
A product like a surgical microscope restricts movement of the user's whole body. The eyes, hands, and even the legs that are used to operate the microscope are confined. In other words, the device determines what physical movement and body position are possible. In a product like this, design issues can't be decided just by looking at three-dimensional images on the screen. In Europe, we once made a microscope, a desk and a chair as one set. We could do this in Japan, too, through collaboration with other manufacturers.

Toyoshima: 
The users of medical equipment are doctors or patients. The design of the product should not put the patient under stress. Of course, the equipment should be easy for doctors to use, but at the same time, it shouldn't cause patients any mental stress. In our designs, we try to take these factors into consideration. I think that by paying close attention to these design considerations, the Olympus brand will naturally grow.

Yamamoto: 
Creating a design that feels comfortable in the user's hands and even natural to the entire body is a principle that we apply in all Olympus products, and as designers, this is our fundamental approach to product design.
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